- All refund requests will be subject to evaluation.
- To process a refund request:
- For participants whose payment was part of a bulk payment (with a SOA document as proof), the participant must be part of the list of participants declared in the issued SOA (Statement of Account) and has been authorized by the institution or organization to be the person to claim the refund on their behalf. A letter of authorization must be written by the direct supervisor to include the details of the bank where the refund will be deposited for this to be processed.
- If payment was made individually, we will check the reference numbers/invoice numbers in the submitted DragonPay document as well as the participant’s name must be the same name that appears on a DragonPay confirmation receipt.
- Refund requests will be open only until July 26, 2024 (Friday) and must be processed by filling out the Google Form indicated for refund. Refund requests will only be entertained through the applications made via the Google Form.
- In case there are concerns about refund request contact: 38pcc.2024ic2.secretariat@gmail.com or call +639952084767
- Processing of the refund request may take until a maximum of 1 month from July 26, 2024.
- All funds will be returned via bank transfer alone to have a secure process. It is encouraged to choose a bank deposit/transfer to a BPI account (if the participant has any) to facilitate a faster process. The net amount of the registration fee will be transferred (less the Dragonpay service fee, and InstaPay/PesoNET fees for the fund transfer).
- Participants who registered but did not show in the conference will NOT be given a refund.
- Participants who registered but transferred their registration without approval from the Chair of the 38PCC and 2024IC2 will NOT be given a refund.
- Corrected Official Receipts/Invoices will be on HOLD and can only be claimed once the refund has been processed.
